Your privacy matters to us. This policy describes what data AIKahaani collects, why we collect it, how we protect it, and the choices and rights you have over your information.
1. Overview
This Privacy Policy explains how BinaryBursts (“we”, “us”, “our”), the operator of AIKahaani, collects and processes your personal data when you use https://aikahaani.com. We act as the data controller for the personal data described below and are committed to handling it in line with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Information We Collect
We collect the following categories of data:
- Name — provided when you register or contact us.
- Email address — used for your account, communication, and receipts.
- Account information — profile details, plan, preferences, and content you generate.
- Usage analytics — pages visited, features used, and interactions with the Service.
- Cookies — small files used for authentication, preferences, and analytics.
- Device information — browser type, operating system, IP address, and similar technical data.
Payment card details are not collected or stored by us. Payments are handled by Paddle, which processes your payment information directly.
3. Why We Collect Your Data
We use your data to:
- Provide, operate, and maintain the Service.
- Create and manage your account and subscription.
- Process payments and send receipts through Paddle.
- Respond to support requests and communicate service updates.
- Improve features, performance, and user experience.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing (GDPR)
Where GDPR applies, we rely on the following legal bases:
- Performance of a contract — to provide the Service you signed up for.
- Legitimate interests — to secure, analyze, and improve the Service.
- Consent — for optional analytics and marketing cookies, where required.
- Legal obligation — to meet tax, accounting, and regulatory requirements.
6. Third-Party Services
We share limited data with trusted processors who help us run the Service:
- Paddle — our Merchant of Record for payments, billing, invoicing, and tax. Paddle processes your payment and billing details under its own privacy policy.
- Google Analytics (if enabled) — aggregated usage analytics to improve the Service.
- Authentication providers (e.g. Google / Auth0) — to enable secure sign-in where you choose to use them.
- AI model providers — to process your inputs and generate content.
These providers may process data outside your country. Where this involves transfers from the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses.
7. How Your Data Is Stored
We store data on secure cloud infrastructure and apply technical and organizational measures such as encryption in transit, access controls, and regular security reviews. While no system is completely secure, we work to protect your data against unauthorized access, loss, or misuse.
8. Data Retention
We keep personal data only as long as needed to provide the Service and meet legal obligations. Account data is retained while your account is active and for a reasonable period afterward; billing records are retained as required by tax and accounting law. You may request deletion of your data at any time, subject to these obligations.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data (the right to be forgotten).
- Restrict or object to certain processing.
- Receive your data in a portable format.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at support@aikahaani.com. We will respond within the timeframe required by applicable law.
10. Children’s Privacy
AIKahaani is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal data, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Material changes will be communicated through the Service or by email where appropriate.
12. Contact Information
For privacy questions or to exercise your rights, contact:
- Email: support@aikahaani.com
- Website: https://aikahaani.com
- Data controller: BinaryBursts